This course brings you all the fundamentals about Complex Adaptive Systems, how to recognize them and how to learn from them, and about Cynefin, what practices to use in each context.

This academy is available for private groups only. Ask us for a quote today and we will be happy to help you make this happen.

Trainer: Hugo Lourenço


More often than not, what is seen is that what works in normal times does not work in a crisis. A different action and way of thinking are necessary when decision-makers are trying to navigate through both complexity and chaos when compared to complicated and clear contexts.

Most organizations are well known in the business world to be complex, adaptative systems where needs and requirements entangle with identities, cultural practices, personal preferences and values, challenging and interpreting even the most strict rules and procedures to produce unpredictable results.

In the absence of a contingency plan, resources must be allocated and processes redesigned to empower the emergence of small, informal teams and networks that will help people make sense of the new, changing landscape. The true challenge is determining when and what changes should be made in a company to become more responsive in an ever-changing landscape.


This course is designed for decision makers who wish to have better results for their organizations in the XXI century.


This academy is accredited by the Agile Thinkers.

With this course you will have an Agile Thinkers Academy certificate of attendance and you'll become a member of our online Community.


 LEARN REMOTELY Join a class from anywhere

 FRAMEWORK-NEUTRAL Explore beyond the limitations of a single agile framework

 MINIMUM OF 2 HOURS TO COMPLETE Timing varies by class

 PREREQUISITES No previous experience needed



This course will bring insights about the different contexts that organization live, and what to learn from them when searching for good practices of work, and what tools can work the best and make an organization more effective in each context.

With this, you can search for better and more effective solutions for your teams, and can provide a good orientation for next steps.


With your Academy you receive full access to:

Share experiences, tips, and other insightful knowledge with a community of Agile practitioners.

  • Insightful case studies

  • Access to XA Week content

  • Access to an Agile employment marketplace

  • Self-study materials

  • Open door to a network of Agile practitioners

  • Invitation to exclusive master classes & webinars

Our programs leverage a range of highly dynamic teaching methodologies, including cohort assignments, class lectures, exercises and case studies, all aimed at improving your skills as an agent of change.

These teaching methods have been strategically combined to foster an optimal learning environment.

Ready to change the way you work?